Symptom
You see the following error when trying to create an Import Connection using a Public OData Service in SAP Analytics Cloud:
- "Unable to connect to datasource. Check the connection details and user credentials, and then try again"
Environment
SAP Analytics Cloud Version 2024.2.8
Reproducing the Issue
- Go to Connections;
- Click on + button;
- Expand Acquire Data and select OData Services;
- Add the connection name;
- Add the public OData URL in Data Service URL field;
- In Authentication Type, select Basic Authentication;
- Add the User Name and Password;
- See the error message pop-up "Unable to connect to datasource. Check the connection details and user credentials, and then try again."
Cause
This issue is currently under investigation by the Development team.
Resolution
This issue is currently under investigation by the Development team.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2728183 - SAP Analytics Cloud (SAC) releases and release information
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Analytics Cloud, 2024.2.8, OData Services, public OData, import, connection, import connection, unable to connect to datasource, datasource, data, import connection, basic authentication , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Bug Filed