SAP Knowledge Base Article - Public

3437802 - "Unable to connect to datasource error" when trying to create an Import Connection using a Public OData Service in SAP Analytics Cloud

Symptom

You see the following error when trying to create an Import Connection using a Public OData Service in SAP Analytics Cloud:

  • "Unable to connect to datasource. Check the connection details and user credentials, and then try again"

Environment

SAP Analytics Cloud Version 2024.2.8

Reproducing the Issue

  1. Go to Connections;
  2. Click on + button; 
  3. Expand Acquire Data and select OData Services; 
  4. Add the connection name; 
  5. Add the public OData URL in Data Service URL field; 
  6. In Authentication Type, select Basic Authentication; 
  7. Add the User Name and Password; 
  8. See the error message pop-up "Unable to connect to datasource. Check the connection details and user credentials, and then try again."

Cause

This issue is currently under investigation by the Development team.

Resolution

This issue is currently under investigation by the Development team.

See Also

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Keywords

SAP Analytics Cloud, 2024.2.8, OData Services, public OData, import, connection, import connection, unable to connect to datasource, datasource, data, import connection, basic authentication , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Bug Filed

Product

SAP Analytics Cloud 1.0