SAP Knowledge Base Article - Public

3437808 - The Onboarding candidates are not being synchronized via Real Time Sync - Onboarding

Symptom

Identity provisioning for onboardees - The Onboarding candidates are not being synchronized via Real Time Sync.

 

Environment

SAP SuccessFactors Onboarding

Cause

The Real Time Sync is deactivated. 

Resolution

Ensure that you've enabled the Real Time Sync option to trigger the synchronization in real time whenever a new hire account is created, or any changes occur to the Onboarding New Hire account status or account type.

Go to Manage Identity Authentication/Identity Provisioning Real Time Sync > Enable Real-Time Sync needs to be 'On'

See Also

Real Time Sync Configuration: 'Manage Real-Time Sync of New Hires from SAP SuccessFactors to Identity Authentication with Identity Provisioning'

Keywords

Onboarding, obx, IAS, IDP, Real, time, sync, configuration, candidates, not, integration, status , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem

Product

SAP SuccessFactors Onboarding all versions