Symptom
Identity provisioning for onboardees. The Onboarding candidates are not being synchronized via Real Time Sync.
Environment
SAP SuccessFactors Onboarding
Cause
The Real Time Sync is deactivated.
Resolution
- Make sure the Real-Time Sync option is enabled so that synchronization happens immediately whenever a new hire account is created or whenever there are changes to the Onboarding New Hire account status or account type.
- To do this, go to Manage Identity Authentication / Identity Provisioning > Real-Time Sync and ensure that Enable Real-Time Sync is set to On.
See Also
Keywords
Onboarding, obx, IAS, IDP, Real, time, sync, configuration, candidates, not, integration, status , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public