3437904 - How to Prevent System from Automatically Printing Delivery Note after Releasing the Outbound Delivery

After releasing an outbound delivery, a delivery note is printed automatically. Open the outbound delivery and go to Output History tab, there is a delivery note which is created by the system. You want to know how to prevent system from automatically printing a delivery note.

SAP Business ByDesign

1. Go to Outbound Logistics work center.
2. Navigate to Outbound Deliveries view.
3. Search for the relevant Outbound Delivery ID.
4. Click Edit button.
5. Go to Output History tab and see the delivery note.

For Delivery Note, the output channel rule has been configurated as "Printer" only. At the same time, the question "Do you want to send the process-integrated output documents via multiple output channels?" is unchecked in system. A delivery note will generate when releasing an Outbound Delivery. As a results, the system will output the delivery note via printer automatically after releasing the Outbound Delivery.

Firstly, scope multi-channel for output generation.

1. Go to the Business Configuration work center.
2. Select the Implementation Project view
3. Select the project and click on the Edit Project Scope button.
4. Navigate to the Questions step.
5. Open the Elements under the Path: Communication and Information Exchange -> Business Process Management -> Process-Integrated Input and Output Management.
6. In the group Enabling Multichannel for Document Output, activate the following question: Do you want to send the process-integrated output documents via multiple output channels?

Secondly, define "Do not send" Output Channels for Delivery Note.

1. Go to Application and User Management work center.
2. Select Output Channel Selection view.
3. Show results for Delivery Note.
4. Click Go.
5. Click New.
6. Click Add Row.
7. Select Do not send in Output Channel.
8. Click Save and close.

After done above steps, the printing delivery note action will not be automatically performed by the system.

2911155 - How to Define Multiple Output Channels

Output Channels, Delivery Note, Print, , KBA , SRD-SCM-WME-OUT , Outbound Logistics , How To