SAP Knowledge Base Article - Public

3437911 - Set up interviewers - Duplicate candidate shows in Interview Central with different Interview Date - Recruiting Management

Symptom

Duplicate candidate shows in Interview Central with different Interview Date in an Interview Central Only instance.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Interview Central
  2. Open a job requisition
  3. See 2 candidates under the job requisition with same name and different Interview Date

Cause

The same interviewer has been added with different interview dates in job application page.

Resolution

The same candidate will show multiple times in Interview Central if you set the same interviewer with multiple interview dates in job application page.

They will be considered as different interviews, so it’s an expected behavior.

In the case of rescheduling/updating an interview, please update the Interview Date in the existing row instead of adding another row with a different Interview Date for the same interviewer.

Keywords

duplicate candidate name, same candidate, non-interview scheduling, same interviewer , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions