Symptom
You would like to know what is the Return to Operations (RPO) and Return Time Objective (RTO) for SAP Analytics Cloud (SAC).
Environment
SAP Analytics Cloud Enterprise
Resolution
- There is a page where you can find more information about certain agreements. You can find more information here:
https://www.sap.com/about/trust-center/agreements.html - Apart from these, you can also find more information in your contract which was signed before purchasing SAP Analytics Cloud.
- If there is no information either in the web page or in the contract regarding any of the requested parameter, please reach out to your Account Executive or Customer Success Partner (CSP) in order to gather the necessary information.
- Business continuity information should not be requested via the SAP Support.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
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