Symptom
While submitting E-Verify activity, the following error is encountered: The request to E-Verify web service has failed with the following error(s): last_name: Invalid value for "last_name", must conform to the pattern /^[a-zA-Z"\-]*$/.
Q: In what environment this issue is occurring?
Environment
SAP SuccessFactors Onboarding 1.0
Cause
Invalid character in the candidate's last name.
Resolution
It is necessary to remove the invalid character in the keys LastName and BasP_OrigLastName in Super Admin.
Keywords
KBA , LOD-SF-OBD-EVF , e-Verify , Problem
Product
SAP SuccessFactors Onboarding all versions