SAP Knowledge Base Article - Public

3438630 - Error Message "Price Calculation ended with error, for details check log/report incident" Occurs When You Execute The Webservice CalculatePriceIn.

Symptom

The webservice call for CalculatePriceIn web service runs into error message "Price Calculation ended with error, for details check log/report incident " when you try to calculate the price from a extension field based price list.

Environment

SAP Business Bydesign.

Reproducing the Issue

  1. You create a CalculatePriceIn call to check the pricing for extension field based Price List  with below sample request:
  2. <n0:CalculatePricesRequest_sync xmlns:n0="http://sap.com/xi/SAPGlobal20/Global">
     <CalculatePricesRequest>
      <Application>2</Application>
      <CurrencyCode>USD</CurrencyCode>
       <Item>
           <ID>1</ID>
           <ProductID>XXXXXXX</ProductID>
           <ProductTypeCode>1</ProductTypeCode>
           <Quantity unitCode="EA">1</Quantity>
           <QuantityTypeCode>EA</QuantityTypeCode>
           
      <n1:HeaderExtension xmlns:n1="http://sap.com/xi/AP/CustomerExtension/BYD/ZZZZZ">String 66</n1:HeaderExtension>
     </CalculatePricesRequest>
    </n0:CalculatePricesRequest_sync>
  3. You receive 0 value returns for the items and the following:
    <Log>
    <MaximumLogItemSeverityCode>3</MaximumLogItemSeverityCode>
    <Item>
    <SeverityCode>3</SeverityCode>
    <Note>Price Calculation ended with error, for details check log/report incident</Note>
    </Item>
    </Log> 

Note: The above mentioned data is a sample data only.

Cause

You have enabled the extension field which is defined at the header level to both the services Calculate Price - Price List and Calculate Price - Price Specification.

For example, If the extension field in Sales Order is in General tab, then use extension scenario CRM Pricing (Header) and the service Calculate Price – Price List.

If the field is in Sales Order is in Item tab, then use extension scenario CRM Pricing (Item) and the service Calculate Price – Price Specification.

Resolution

Kindly remove the extension field from the service Calculate Price – Price Specification and you will be able to get the correct results.

Keywords

CalculatePriceIn; Extension field; Error; , KBA , AP-PRC-PC , Calculation , Problem

Product

SAP Business ByDesign all versions