SAP Knowledge Base Article - Preview

3438693 - Cannot open PDF spool with error "We can't open this file"

Symptom

When trying to open/preview a PDF spool, the error below occurs:

We can't open this file
Something went wrong.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP S/4HANA
  • SAP S/4HANA FOUNDATION
  • SAP ERP
  • ABAP Platform
  • SAP NetWeaver
  • SAP ERP Central Component
  • SAP Solution Manager

Product

SAP ERP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

SP01, PDF spool, Can't open this file, Something went wrong, ADS spool, Database, Global directory, RSPO0020, ADS_SPOOL_IN_DB  , KBA , BC-CCM-PRN , Print and Output Management , Problem

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