SAP Knowledge Base Article - Public

3438883 - Default User Values in Create Sales Order - VA01

Symptom

The Default Values for Sales and Billing are not copied into the sales order creation process when using app Create Sales Order - VA01.

Environment

  • Sales and Distribution (SD)
  • SAP S/4HANA Cloud All versions 

Reproducing the Issue

  1. Logon to the homepage with Role SAP_BR_INTERNAL_SALES_REP assigned.
  2. Select the User Profile icon -> Settings -> Default Values.
  3. Directly type enter a value into Sales Org. and Distr. Channel.
  4. [SAVE] the entry.
  5. Open app Create Sales Order - VA01.
  6. Note that the default values have not populated as expected.

Cause

The default values were entered directly into the fields without selecting through proposed or F4 Help options.

Resolution

Please re-enter the default values by clicking on one of the proposed options or by using the help function to display the available options.

See Also

3000640 - How to clear browser cache? - S/4HANA Cloud

Keywords

Default, Sales Document, Sales Order Type, Sales Org., Distr. Channel, Division,Sales Office, Sales Group, Sold-to Party, Ship-to Party, Bill-to Party, Payer, organization, organisation, GUI, VAX1_VBTYP, SalesOrder  , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions