Symptom
"My Learning" quick action not available for users despite required Learning Access permission granted.
Environment
SAP SuccessFactors Onboarding
Cause
There was a change in 2023 impacting the API used to validate the permissions related to the display of Quick Action Cards missed for external users.
Therefore the issue does not only impact the MyLearning quick action card but all Quick Action Cards for external users.
Resolution
Product Engineering is investigating a solution.
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Workaround
Navigate to the desired page from the Home Page menu to take relevant actions.
Keywords
external, user, onboardee, getUserPermissionResponse, InvalidUser, uType, NAMED, RBP, access, UserPermissionServiceAPIClient, PLA-45290 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Bug Filed