SAP Knowledge Base Article - Preview

3438998 - Smartforms Template does not work after system copy

Symptom

  • The Smartforms Template in SAP Field Service Management cannot be opened or loaded.
  • The Smartforms Template in SAP Field Service Management cannot be modified or released.
  • The Smartform Template displays the error message "An error occurred."
  • The web console displays the following error message: "AT-01: Attachment details not found in the database. Please try again later."


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Environment

SAP Field Service Management

Product

SAP Field Service Management 1.0

Keywords

system copy, backup, data restore , KBA , CEC-SRV-FSM-ADM , FSM System Administration , CEC-SRV-FSM-SMF , FSM Smartforms and Feedback , Problem

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