3439084 - Unable to Delete Number Range

Along with standard number range, user is not able to delete any custom number ranges created in the system.

SAP Sales Cloud and SAP Service Cloud Version 2

The below provided steps are for Case Entity:

1. Click on the User Menu and go to Settings.
2. Search for Cases.
3. Navigate to Case Types.
4. Open a Case Type which has a Draft Version Status.
5. In the Draft Version Status, click on the 'View/edit number range table' option under General Settings section.
6. Notice that in the pop-up, there is no option to delete Case number range.

Deleting a number range could lead to inconsistency in the document in which it is used.

Deletion of number range is not supported. This is the current expected behavior of the system.

Delete, Number Range, Case, Edit , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-NR , Number Range for SAP Sales/Service Cloud , Problem