SAP Knowledge Base Article - Preview

3439128 - Mentoring 'Show Recommended Mentors' Error: Please click this link to automatically search for any Knowledge Base Articles related to this error, or refresh the page and try the action again.

Symptom

After selecting a mentoring program as a mentee and selecting Show Recommended Mentors, receive an error:

Error occurred

Please click this link to automatically search for any Knowledge Base Articles related to this error, or refresh the page and try the action again.

errorId=XX, fingerprint=XX, timestamp=XX, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=XX, timestamp=XX, and the version information from the current screen) if the issue keeps occurring., server=XX, versionInfo=Release: XX
Server: XX
Timestamp: XX


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Environment

  • SAP SuccessFactors Mentoring
  • SAP SuccessFactors Job Description Manager
  • SAP SuccessFactors Job Profile Builder

Product

SAP SuccessFactors HXM Suite 2311 ; SAP SuccessFactors Succession & Development 2311

Keywords

success factors, sf, sfsf, jpb, jdm, errors, warnings, mentoring, programs, showing, recommending, joining, can not, cannot access, duplicate key, codes, jobs, dates, WSM-5973, WSM-21022 , KBA , LOD-SF-MEN-ADM , Admin Center and Setttings , LOD-SF-TIH-JDM , Job Description Manager , LOD-SF-TIH-JPB-ADM , Admin Center, Settings, Permissions , Problem

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