SAP Knowledge Base Article - Public

3439129 - I9 Reverification not triggered when job is configured - Onboarding

Symptom

The I9 Reverification was not triggered for the candidate even if the job is correctly configured.

Environment

SAP SuccessFactors Onboarding

Cause

The BPE Admin role doesn't have the permission to "Trigger I-9 Flow".

Resolution

 In order to start the reverification process, it's necessary to have the 'Onboarding or Offboarding Admin Object Permissions' > 'Trigger I-9 Flow' permission.

Keywords

Onboarding, obx, I9, Reverification, Re-verification, verification, compliance, US, form, non, citizen, alien, work, date, expired, expires , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

Product

SAP SuccessFactors Onboarding all versions