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3439135 - Error: Failed to access DBM file "/var/mod_security_data/www-data-ip" in Commerce Cloud


You are facing issues with Apache webserver responsiveness. Apache may be restarting or exhibit High CPU usage. When checking the Apache logs you frequently see the following message:

 [security2:error] [pid 22479:tid 140309072087864] [client] [client] ModSecurity: collection_store: Failed to access DBM file "/var/mod_security_data/www-data-ip": Resource deadlock would occur



SAP Commerce Cloud


SAP Commerce Cloud all versions


WAF, Apache, ratelimit, rate-limit, deadlock , KBA , CEC-SCC-CLA-ENV-NWC , Network Connectivity , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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