Symptom
You are facing issues with Apache webserver responsiveness. Apache may be restarting or exhibit High CPU usage. When checking the Apache logs you frequently see the following message:
[security2:error] [pid 22479:tid 140309072087864] [client 123.123.123.123:38032] [client 231.231.231.231] ModSecurity: collection_store: Failed to access DBM file "/var/mod_security_data/www-data-ip": Resource deadlock would occur |
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Environment
SAP Commerce Cloud
Product
SAP Commerce Cloud all versions
Keywords
WAF, Apache, ratelimit, rate-limit, deadlock , KBA , CEC-SCC-CLA-ENV-NWC , Network Connectivity , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem
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