SAP Knowledge Base Article - Public

3439156 - Associating multiple templates to email recipients in Applicant Status Configuration - Recruiting Management


In Edit Applicant Status Configuration, when assigning email template to notification recipient, system allows selecting one email template only.

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SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Admin Center > Edit Applicant Status Configuration
  2. Click on Status Set or click on Take Action > Edit
  3. Click on Status Name or click on Take Action > Edit to see status configuration
  4. Notice that for each email recipient, you can only map one email template


This is by system's design. For status email notifications, you can only associate a role / email recipient to one email template.


If you wish to enhance this feature for future releases, you may raise it as an enhancement idea. Please refer to KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products.

See Also

Configuring a Status in an Applicant Status Set
2080952 - Applicant Status Configuration in SuccessFactors - Recruiting Management


applicant status configuration, multiple templates, email recipient, status notification , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To


SAP SuccessFactors Recruiting all versions