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3439501 - Unable to run Program Object, fails with error: "Running the program failed with error code 1"

Symptom

  • Unable to run Program Object, fails with error: "Running the program failed with error code 1"
  • Able to run the program/ bat file directly on the server without any issues.
  • The Program Object fails when called from the BusinessObjects.
  • Below error is observed in the Adaptive Job Server/ Child logs:

    2024 02 21 15:33:11:146|(JavaExec.cpp:514) procprogram: JavaProcessor::GetJVMPath() -- JVM path from environment variable JAVA_HOME: [C:\Program Files (x86)\java\jre_8_231]
    2024 02 21 15:33:11:146|procprogram: JavaProcessor::GetJVMPath() -- Located JVM at [C:\Program Files (x86)\java\jre_8_231\bin\java.exe]
    2024 02 21 15:33:11:147|procprogram: ExecProcessor::getSingleParameterFromBag() -- Error getting value of [SI_USER]. (-27)
    2024 02 21 15:33:11:147|procprogram: ExecProcessor::GetImpersonationCredentials() -- Credentials not set, recoverable error.
    2024 02 21 15:33:11:147|procprogram: JavaProcessor::GetSDKInstallPath() -- Expecting to find BOE Java SDK at [C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib].2024 02 21 15:33:11:147|procprogram: JavaProcessor::GetCrystalSDKClasspath() -- Classpath for BOE Java SDK is [C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib\cesdk.jar]. ----- Truncating
    .
    .

    2024 02 21 15:33:12.086|System.getenv("SESSION_LOGGING") failed
    java.lang.UnsatisfiedLinkError: no sapcrypto in java.library.path


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • All Supported Operating system.

Keywords

sapcrypto in java.library.path, exit code =1, program object , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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