Symptom
You have created a supplier invoice document however below error appears while posting the invoice document.
Info - The purchase document with item does not exist or is inactive; or the supplier, buying company, product, product category, or product type differs from that in the supplier invoice.
Error - Purchase document locked (KBA: 1753395)
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center
- Go to Invoices and Credit Memos view
- Select the relevant Supplier Invoice
- Select Edit button and navigate to Exceptions tab
- You can see the exceptions
Cause
You have changed the item type as Material in the invoice document. And if you check the reference purchase order, the item type is Service. Hence the error message appears.
Resolution
You can Void the current invoice and create a new invoice with correct item type. This should allow you to post the invoice.
Keywords
Purchase document locked (KBA: 1753395); The purchase document with item does not exist or is inactive; or the supplier, buying company, product, product category, or product type differs from that in the supplier invoice. , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem