SAP Knowledge Base Article - Public

3439672 - Exception Appears While Posting Supplier Invoice Document.

Symptom

You have created a Supplier Invoice document, but the following error occurs when attempting to post it:

Info - The purchase document with item does not exist or is inactive; or the supplier, buying company, product, product category, or product type differs from that in the supplier invoice.

Error - Purchase document locked (KBA: 1753395)

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Select the Invoices and Credit Memos view.
  3. Select the relevant Supplier Invoice.
  4. Select Edit button and navigate to Exceptions tab.
  5. You can see the mentioned exception.

Cause

You have updated the item type to "Material" in the Supplier Invoice.

However, upon checking the referenced Purchase Order, the item type is listed as "Service."

Consequently, an error message is displayed. 

Resolution

You can Void the current Supplier Invoice and create a new one with the correct item type. 

Keywords

Purchase document locked (KBA: 1753395); The purchase document with item does not exist or is inactive; or the supplier, buying company, product, product category, or product type differs from that in the supplier invoice. , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2402