3439681 - Cost Rate Appears Zero for all Employees Under Work tab of Project Document

You have created a project with service item however the cost rate appears zero in the project task despite labor resource cost rate is maintained. 

SAP Business ByDesign 

1. Go to Project Management work center
2. Go to Projects view
3. Select the relevant Project
4. Select the Project task
5. Go to Project Plan tab and navigate to Work tab
6. For all the Employees, the cost rate appears zero

You have not maintained the planned work. It is necessary to enter the planned work for system to calculate the cost rate. System will try to fetch the cost rate based on planned work and based on labor resource cost rate. If resource cost rate is not maintained, then system will check for service cost rate. This is an expected behavior. 

In order to fix the problem, it is mandatory to enter the Planned work under work tab of project and make sure resource cost is maintained for all the team members. 

Note - If you do not update planned work, cost rate will not be calculated despite the actual work is captured. 

Cost Rate Appears Zero for all Employees Under Work tab of Project Document; Cost Rate Appears Zero in Project Document;  , KBA , SRD-PRO-PMN , Project Management , Problem