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3439714 - Invoice status not updated after sending Status Update Request from ERP

Symptom

You sent a Status Update Request (SUR) from ERP to change the invoice status to any status required by you in Ariba Network, however even though the Status Update Request shows COMPLETED in the Transaction Tracker of your Managed Gateway for Spend & Network with no errors, when you check the invoice document in Ariba Network the status is not changed.


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Environment

SAP Business Network

SAP Managed Gateway for Spend & Network

SAP S/4 HANA

Product

SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions ; SAP S/4HANA 2022

Keywords

Invoice; Status Update Request; Document Reference; CIG; Ariba Network; Business Network; ERP; S4; Update Status; , KBA , SBN-AN-TX-INV , Transaction (Invoicing) , How To

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