3439765 - Error “Status Is Not Valid” While Creating a Lead Object Using Server-Side Integration

You implemented server-side integration with Cloud For Customer (C4C).
You activated, e.g. the Lead object for Outlook integration, and while creating a lead, the error message "Status is not valid" appeared.

SAP Cloud For Customer

The error is because the Lead Status 01 is not active in scoping. This is mandatory for the integration works. To be able to create Leads using the Outlook server-side you should activate the Status 01 in business configuration scoping.

1) Go to Business Configuration Work center.
2) Go to Overview view.
3) Search for Leads.
4) Open activity Leads.
5) Open Maintain Status.
6) See if Status 01 (Open) is not active.
7) Set it as active.
8) Save. 

server-side integration; SSI; Lead; Status Is Not Valid; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions