SAP Knowledge Base Article - Public

3439816 - You Are Not Able to Change Tax Code in Sales Order Item Line

Symptom

You want to change the tax code in a sales order line and find the tax code field is read only. You are not able to change it.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the work center Sales Orders.
  2. Choose the view Sales Orders.
  3. Search for Sales Order XXX (XXX represents sales order ID).
  4. Open the order and go to View All.
  5. Navigate to tab Items and sub-tab Taxes.
  6. Here it can be seen that the tax details are greyed out and you cannot change tax code.

Cause

The invoice status of the sales order item line is In Process. This means there is invoice created for the order line already. In this case, tax code is not changeable, it is read only.  The tax code is changeable only when the invoice status is Not Started.

Resolution

This is the standard system behavior.

See Also

2628525 - Unable to edit tax code in sales order

Keywords

tax code; read only; not editable; sales order; change; grayed out. , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions