Symptom
You want to change the tax code in a sales order line and find the tax code field is read only. You are not able to change it.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the work center Sales Orders.
- Choose the view Sales Orders.
- Search for Sales Order XXX (XXX represents sales order ID).
- Open the order and go to View All.
- Navigate to tab Items and sub-tab Taxes.
- Here it can be seen that the tax details are greyed out and you cannot change tax code.
Cause
The invoice status of the sales order item line is In Process. This means there is invoice created for the order line already. In this case, tax code is not changeable, it is read only. The tax code is changeable only when the invoice status is Not Started.
Resolution
This is the standard system behavior.
See Also
Keywords
tax code; read only; not editable; sales order; change; grayed out. , KBA , AP-SLO-SO , Sales Order , Problem
Product
SAP Business ByDesign all versions