SAP Knowledge Base Article - Public

3439868 - Error: 'Operation Not Possible; Business Document Locked' Occurred In Process Communication

Symptom

Goods and Services Receipt Failed With Process Communication Error: 'Operation not possible; business document locked'

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management work center
  2. Go to Process Communication Errors view
  3. Display Show: Open Errors which require no action 

Their information is listed below: 

Sending document: Goods and Services Receipt ABC
Receiving document: Business Transaction (For Accounting) [ID unavailable] 
Main error: Operation not possible; business document locked
Related error: Purchasing document item could not be locked

Sending document: Goods and Services Receipt DEF
Receiving document: Business Transaction (For Accounting) [ID unavailable] 
Main error: Operation not possible; business document locked
Related error: Forecast document is locked

Cause

The Goods and Service Receipts in the process communication errors are posted and the Journal Entries are also created.

Resolution

The system does not allow to reverse the transaction with different posting date. In order to resolve the errors, cancel the GSRs ABC and DEF.

Note: "Open error which requires no action" messages are already processed messages, hence they cannot be cancelled.

Keywords

Process Communication Error, Goods and Service Receipts, Open error which requires no action,  , KBA , AP-GSP-GSA , Goods and Service Acknowledgement , AP-LM-AM-PCE , Process Communication Errors , AP-ACC , Business ByDesign: Financial Accounting , Problem

Product

SAP Business ByDesign all versions