Symptom
Goods and Services Receipt Failed With Process Communication Error: 'Operation not possible; business document locked'
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Application and User Management work center
- Go to Process Communication Errors view
- Display Show: Open Errors which require no action
Their information is listed below:
Sending document: Goods and Services Receipt ABC
Receiving document: Business Transaction (For Accounting) [ID unavailable]
Main error: Operation not possible; business document locked
Related error: Purchasing document item could not be locked
Sending document: Goods and Services Receipt DEF
Receiving document: Business Transaction (For Accounting) [ID unavailable]
Main error: Operation not possible; business document locked
Related error: Forecast document is locked
Cause
The Goods and Service Receipts in the process communication errors are posted and the Journal Entries are also created.
Resolution
The system does not allow to reverse the transaction with different posting date. In order to resolve the errors, cancel the GSRs ABC and DEF.
Note: "Open error which requires no action" messages are already processed messages, hence they cannot be cancelled.
Keywords
Process Communication Error, Goods and Service Receipts, Open error which requires no action, , KBA , AP-GSP-GSA , Goods and Service Acknowledgement , AP-LM-AM-PCE , Process Communication Errors , AP-ACC , Business ByDesign: Financial Accounting , Problem