SAP Knowledge Base Article - Preview

3439883 - 401 not authorized error in Notes management while trying to call the workflow service

Symptom

When the Notes Management Application is trying to call the workflow service, a 401 not authorized error is encountered.

Error:

Request for BASIC authentication failed with response code 401 by: [accounts.sap.com], due to: [USER_TIMESTAMP_INACTIVE].

 


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Environment

  • SAP BTP
  • SAP BTP WFS

Product

SAP Business Technology Platform all versions

Keywords

Workflow, Notes Management, 401 unauthorized error, BASIC authentication, USER_TIMESTAMP_INACTIVE , KBA , LOD-BPM-WFS , Workflow Service Runtime / Editor , Problem

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