SAP Knowledge Base Article - Preview

3439898 - Admin user getting 'Email already exists' error while trying to register to CDC

Symptom

When an admin user gets a new registration link and tries to register, he gets the error as 'Email already exists' but the same admin user is not available under the list of administrators in SAP CDC.


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Environment

  • SAP Customer Data Cloud
  • Admin Console

Product

SAP Customer Data Cloud all versions

Keywords

CDC, Gigya, Admin, Login, Email Already Exists, Error , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem

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