Symptom
The Incident Category and the Cause Category can be updated for Tickets with Completed and Closed status.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2402
Keywords
data workbench, incident, cause, category, completed, closed , KBA , LOD-CRM-SRP-API , Ticket API & Odata , LOD-CRM-SRP , Service Request Processing , Problem
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