Symptom
- The Technical Performance Optimization (TPO) self-service session in Solution Manger is showing a different Service Structure than before
- The TPO Service Structure is incomplete and is showing fewer sections than expected
- The icon next to "Session Initialization" shows "No Rating" instead of "Green Rating" when you hover your cursor over the icon
- For example, a TPO session with an incomplete Service Structure may have an icon that looks like this in transaction SM_WORKCENTER -> Engagement and Service Delivery -> Active Sessions:
or an icon that looks like this in transaction DSA:
Read more...
Environment
Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
KBA , SV-SMG-SER-EWA , EarlyWatch Alert , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.