Symptom
Following the recommendation from Early Watch Alert (EWA), the Secure Sockets Layer (SSL) parameter to systempki was activated. Subsequently, the backups began to fail, presenting the following errors:
BACKUP.log
2024-02-22T11:40:47+00:00 P0024716 18dd09e3af7 ERROR LOGBCKUP state of service: xsengine, sapegtdb01:30007, volume: 2, BackupLogError
2024-02-22T11:40:47+00:00 P0024716 18dd09e3af7 ERROR LOGBCKUP state of service: xsengine, sapegtdb01:30007, volume: 2, Error while backing up backup catalog
BACKINT.LOG
2024-02-22 11:39:55.579 backint failed:
command:
input file:
#SOFTWAREID "backint 1.04" "HANA abc server 2.00.059.01.1642499117"
#PIPE "/usr/sap/XYZ/SYS/global/abc/backint/DB_XYZ/log_backup_0_0_0_0"
exception:
exception 1: no.300013 (Crypto/SSL/Filter.cpp:144)
SSL handshake failed: Channel closed during handshake.; $Context$=[9e9e81df8e959ad3,127.0.0.1:17292,127.0.0.1:30000,UNK,0]; $channel$={<NetworkChannelSSLFilter>={<NetworkChannelBase>={this=140578929616920, fd=INVALID, refCnt=1, local=127.0.0.1/17292_tcp, remote=127.0.0.1/30000_tcp, state=Closed, pending=[----]}}}
2024-02-22 11:40:47.528 backint failed:
command:
input file:
#SOFTWAREID "backint 1.04" "HANA abc server 2.00.059.01.1642499117"
#PIPE "/usr/sap/XYZ/SYS/global/abc/backint/DB_XYZ/log_backup_0_0_0_0"
exception:
exception 1: no.300013 (Crypto/SSL/Filter.cpp:144)
SSL handshake failed: Channel closed during handshake.; $Context$=[9e9e81df8e959ad5,127.0.0.1:15118,127.0.0.1:30000,UNK,0]; $channel$={<NetworkChannelSSLFilter>={<NetworkChannelBase>={this=140558086665240, fd=INVALID, refCnt=1, local=127.0.0.1/15118_tcp, remote=127.0.0.1/30000_tcp, state=Closed, pending=[----]}}}
INDEXSERVER
[32480]{-1}[-1/-1] 2024-02-22 11:40:47.564117 e Backup BackupCatalog_BackupHandler.cpp(00165) : Exception while executing catalog backup: exception 1: no.300013 (unknown file:0) TID: 32548
SSL handshake failed: Channel closed during handshake.; $Context$=[9e9e81df8e959ad5,127.0.0.1:15118,127.0.0.1:30000,UNK,0]; $channel$={<NetworkChannelSSLFilter>={<NetworkChannelBase>={this=140558086665240, fd=INVALID, refCnt=1, local=127.0.0.1/15118_tcp, remote=127.0.0.1/30000_tcp, state=Closed, pending=[----]}}}
[32480]{-1}[-1/-1] 2024-02-22 11:40:47.564153 w Backup BackupMgr_Manager.cpp(02545) : reportLogBackup: Caught exception exception 1: no.300013 (unknown file:0) TID: 32548
SSL handshake failed: Channel closed during handshake.; $Context$=[9e9e81df8e959ad5,127.0.0.1:15118,127.0.0.1:30000,UNK,0]; $channel$={<NetworkChannelSSLFilter>={<NetworkChannelBase>={this=140558086665240, fd=INVALID, refCnt=1, local=127.0.0.1/15118_tcp, remote=127.0.0.1/30000_tcp, state=Closed, pending=[----]}}}
exception throw location:
1: 0x00007fdc0abea110 in Backup::BackupExe_Response::getException(ltt::auto_object<ltt::exception>&, char const*) const+0x120 at BackupExe_Response.cpp:245 (libabcbackup.so)
2: 0x00007fdc0ac44710 in Backup::BackupMgr_ExecutorJob::run(Execution::Context&, Execution::JobObject&)+0x160 at BackupMgr_ExecutorJob.cpp:152 (libabcbackup.so)
3: 0x00007fdbffec3566 in Execution::JobObjectImpl::run(Execution::JobWorker*)+0x2372 at JobExecutorImpl.cpp:1226 (libabcbasis.so)
4: 0x00007fdbffeac96a in Execution::JobWorker::runJob(ltt::smartptr_handle<Execution::JobObjectForHandle>&)+0x336 at JobExecutorThreads.cpp:384 (libabcbasis.so)
5: 0x00007fdbffea1b88 in Execution::JobWorker::run(void*&)+0x764 at JobExecutorThreads.cpp:1284 (libabcbasis.so)
6: 0x00007fdbffe61135 in Execution::Thread::staticMainImp(Execution::Thread*)+0x531 at Thread.cpp:522 (libabcbasis.so)
7: 0x00007fdbffe510d8 in Execution::pthreadFunctionWrapper(Execution::Thread*)+0x1e4 at ThreadInterposition.cpp:639 (libabcbasis.so)
8: 0x00007fdbff874539 in start_thread+0xd5 (libpthread.so.0)
9: 0x00007fdbfecaeddf in __GI___clone+0x3b (libc.so.6)
exception type information:
- 0: public ltt::exception@0x7fdbff7daba8
[30203]{-1}[67/108715576] 2024-02-22 11:43:04.388933 w Backup BackupMgrSrc_ProgressEntry.cpp(00105) : BackupMgrSrc_ProgressEntry::writeToView: deleting previous entry with backup id 1708599840011 (current: 1708602184386)
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Environment
SAP HANA DB Version 2.0
Product
SAP HANA, platform edition 2.0
Keywords
SSL, Hana DB, Backup Failures, Backint, Handshake, Early Watch Alert, EWA, System Public Key Infrastructure, Systempki, Error Log, Backint.log, Indexserver, SAP HANA DB Version 2.0, Backint Support , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem
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