SAP Knowledge Base Article - Public

3440086 - Error Message Severity Does Not Prevent Save

Symptom

You changed one of the opportunity messages severity to 'error' but it doesn't block the user from saving the action for example: users can still create an opportunity even with the error message. 

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Change the Message Severity to Error:

Business Configuration > Opportunities > Message Severity 

2. Create an Opportunity with sales data that’s not maintained on the account. 

Sales Work Center

Opportunity

Add sales data that is not maintained on the account

Expected - the save should not occur and an error message occurs

Actual result - the save DOES happen AND error message occurs.

 
 

Cause

Business Configuration > Opportunities > Message Severity you can only influence the severity of a message, however, you cannot control whether it prevents saving or not.

This is the current system behavior.

This standard behavior allows all transactional objects can be saved, meaning that users can populate any data they might need for testing and correct this data later.

Resolution

It is possible to enhance and influence this behavior using PDI development (validation), preventing the object from saving when the error messages are displayed.

Keywords

Error, Message Severity, Transactional Data, Validation, PDI, Messages , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer core applications 2402