SAP Knowledge Base Article - Preview

3440141 - How To Hide Knowledge Base Section in Cases Right Pane

Symptom

You would like to understand how to hide the Knowledge Base section in the right pane of your cases, as you do not need it for your business scenario.


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Environment

SAP Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Case, Case Detail, Right Pane, Right, How To, Hide, Remove, Mark as Hidden, Hidden, Knowledge Base, KB, Adaptation, Adaptation Mode, SAP Service Cloud Version 2, , KBA , CEC-CRM-KB , Knowledge Base for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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