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SAP Knowledge Base Article - PreviewSymptom
You would like to understand how to hide the Knowledge Base section in the right pane of your cases, as you do not need it for your business scenario.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Case, Case Detail, Right Pane, Right, How To, Hide, Remove, Mark as Hidden, Hidden, Knowledge Base, KB, Adaptation, Adaptation Mode, SAP Service Cloud Version 2, , KBA , CEC-CRM-KB , Knowledge Base for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
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