SAP Knowledge Base Article - Public

3440210 - CreatedByUser field is not correctly displayed in email templates - S/4HANA Cloud

Symptom

Customer is adding custom field CreatedByUser in email templates, but it appears the CB user rather than the person full name. 

Environment

SAP S/4HANA Cloud, Public Edition

Cause

This is the standard behavior. 

Resolution

There is no Full Name of User that created invoice available in billing output management. The email template is based on CDS view I_BILLINGDOCUMENT and the CreatedByUser is always the technical user. 

See Also

2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product

Keywords

CreatedByUser, email, template, CDS, I_BILLINGDOCUMENT, billing document, custom form, form template , KBA , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions