SAP Knowledge Base Article - Preview

3440236 - SMTP protocol error, expected 250, got 530: MAIL requires AUTH

Symptom

After configurating email notifications for alerts in HANA Cockpit, emails are not received.

You notice the following error in the HANA service trace files:

[2060703]\{164400\}[35/-1] 2023-02-28 21:05:27.194557 e STATS_SMTP SMTPClient.cpp(00265) : error sending email [SMTPMail: (sender: *, recipients: * ), "testmail", body, exception 1: no.9001001 (StatisticsServerAsSQLScript/interfaces/smtp/SMTPClient.cpp:341) TID: 2060703
SMTP protocol error, expected 250, got 530: MAIL requires AUTH


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Environment

SAP HANA, platform edition

Product

SAP HANA, platform edition all versions

Keywords

SMTP, 530, MAIL requires AUTH , KBA , HAN-DB-MON , SAP HANA Monitoring , Problem

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