Symptom
- Candidates encounter an error when opening the Provide Personal Data task (PDC)
- The error message displayed is: "errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'mdfCoreFieldIds'), errorName=TypeError,"
- This issue occurs when custom MDFs are used in the hire template.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Use custom MDFs in the hire template.
- Candidates open the Provide Personal Data task (PDC).
Cause
UI is not defined properly.
Or cache issue.
Resolution
1. Please go to Manage UI and Manage Data >> Hire Template, and check if UI is set properly.
2. Please refresh odata metadata cache and browser cache.
Keywords
SAP SuccessFactors, Onboarding, Provide Personal Data task, PDC, error, mdfCoreFieldIds, TypeError, custom MDF, hire template, Configuration UI, cust_DemissionCertUI, personal data collection, , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem