SAP Knowledge Base Article - Public

3440282 - Candidates encounter an error when opening PDC, when custom MDFs are used in the hire template

Symptom

- Candidates encounter an error when opening the Provide Personal Data task (PDC) 
- The error message displayed is: "errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'mdfCoreFieldIds'), errorName=TypeError,"
- This issue occurs when custom MDFs are used in the hire template.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Use custom MDFs in the hire template.
  2. Candidates open the Provide Personal Data task (PDC).

Cause

UI is not defined properly.

Or cache issue.

Resolution

1. Please go to Manage UI and Manage Data >> Hire Template, and check if UI is set properly.

2. Please refresh odata metadata cache and browser cache.

Keywords

SAP SuccessFactors, Onboarding, Provide Personal Data task, PDC, error, mdfCoreFieldIds, TypeError, custom MDF, hire template, Configuration UI, cust_DemissionCertUI, personal data collection,  , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions