Symptom
Reporting Author is unable to edit report schedule - edit button greyed out
Environment
- SAP SuccessFactors HCM suite
- Report Centre - My Schedules
Reproducing the Issue
- Access report centre
- Select on top right "View schedule"
- select "My Schedules" tab
- on the right side of the job, under Action > select the three dot
- There is a list of action: Run now, Delete, Cancel, View Jobs and Edit
- edit button is greyed out
Cause
Once report is scheduled, edit button become inactive (greyed out), author cannot edit the job
Resolution
Once a report is scheduled the edit button become greyed out.
For user to be able to edit, the jobs has to be cancelled first then edit option will become active.
Here the steps to follow
- Access report centre
- Select on top right "View schedule"
- select "My Schedules" tab
- on the right side of the job, under Action > select the three dot
- There is a list of action : Run now
Delete
Cancel
View Jobs
Edit - Once report is scheduled > edit button is greyed out
- To edit > Cancel job > then the edit become Active
- User can now access edit button
Keywords
Report Centre, Schedule jobs, View schedule, My Schedules, greyed out, cannot edit, report, jobs, cannot delete, cannot cancel , KBA , LOD-SF-ANA-RCT-ACT , Actions in Report Centre , Problem
Product
SAP SuccessFactors HXM Core 2311
SAP Knowledge Base Article - Public