SAP Knowledge Base Article - Public

3440323 - When User Navigates To Competitor Product Finds Competitor Product Overview is Blank

Symptom

The competitor product overview is blank when the user navigates to a competitor product from competitor overview

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go to Marketing work center
  2. Go to competitors view
  3. Select any competitor (which has products maintained) 
  4. In Competitor Overview , select any of the competitor product ID
  5. Navigate to the competitor product data
  6. As you enter the Competitor Product Overview, the view is empty

Cause

This issue is scheduled to be resolved in a future release of our software.

Resolution

As a workaround you can follow one of the below,

1. Instead of navigating on competitor product directly from competitor overview, follow below steps:

  • Go to Marketing work center
  • Go to competitors view
  • Select any competitor (which has products maintained) 
  • Go to view all
  • Navigate to Competitor Products tab
  • Choose the product ID.
  • The Competitor product overview has data

2. Search for the competitor product from the 'Competitor Products' Work center view, user can find  the competitor product details 

  • Go to Marketing work center
  • Go to competitor products view
  • Search for competitor product
  • The Competitor product overview has data

See Also

Competitors Quick Guide- https://help.sap.com/docs/SAP_BUSINESS_BYDESIGN/2754875d2d2a403f95e58a41a9c7d6de/2ddce42e722d101488d89b516fc6701e.html?q=Competitor%20Product%20Overview

Keywords

Competitor Product Overview, Marketing , blank, competitor products, competitor overview , KBA , AP-PRD-MAT , Material , Problem

Product

SAP Business ByDesign all versions