Symptom
The competitor product overview is blank when the user navigates to a competitor product from competitor overview
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Marketing work center
- Go to competitors view
- Select any competitor (which has products maintained)
- In Competitor Overview , select any of the competitor product ID
- Navigate to the competitor product data
- As you enter the Competitor Product Overview, the view is empty
Cause
This issue is scheduled to be resolved in a future release of our software.
Resolution
As a workaround you can follow one of the below,
1. Instead of navigating on competitor product directly from competitor overview, follow below steps:
- Go to Marketing work center
- Go to competitors view
- Select any competitor (which has products maintained)
- Go to view all
- Navigate to Competitor Products tab
- Choose the product ID.
- The Competitor product overview has data
2. Search for the competitor product from the 'Competitor Products' Work center view, user can find the competitor product details
- Go to Marketing work center
- Go to competitor products view
- Search for competitor product
- The Competitor product overview has data
See Also
Competitors Quick Guide- https://help.sap.com/docs/SAP_BUSINESS_BYDESIGN/2754875d2d2a403f95e58a41a9c7d6de/2ddce42e722d101488d89b516fc6701e.html?q=Competitor%20Product%20Overview
Keywords
Competitor Product Overview, Marketing , blank, competitor products, competitor overview , KBA , AP-PRD-MAT , Material , Problem