3440325 - Get Error "Tax Region for Country ABC in item 10 is Missing" When Creating Down Payment Request

You get error 'Tax region for country ABC in item 10 is missing. You have to set the tax jurisdiction code manually on the Taxes tab. ' when creating down payment request for sales order XYZ.

* ABC represents the country code and XYZ represents the ID of the sales order.

SAP Business ByDesign

1. Go to the sales orders work center view.

2. Select the order XYZ, click Create Down Payment button.

3. In the pop up screen, enter External Reference and Amount value, click OK.

System shows the error: Tax region for country Canada in item 10 is missing. You have to set the tax jurisdiction code manually on the Taxes tab.

In this case, the Account/Ship-to/Payer are in country US and the bill-to is in country CA.

When creating down payment out of the sales order, the tax country is determined based on Bill-To party. Hence, in this case the tax country in the new down payment request is CA. However, since the item level has no address information about country CA, the error 'Tax region for country Canada in item 10 is missing. You have to set the tax jurisdiction code manually on the Taxes tab.' raises up.

 This could be reproduced when creating new manual down payment request via Customer Invoicing work center. 

If you manually create a new manual down payment request,  add the same account and sales unit, the default tax country/range is US, and tax code is521.

in Involved Parties tab,  you can manually change Bill-To party address to country=CA and give Province information, you will get the same error. "Tax region for country Canada in item 10 is missing. You have to set the tax jurisdiction code manually on the Taxes tab. "

In the Agreement tab, you can see the tax country is CA and Tax Range is empty.

You can get ride of the error by creating a new manual down payment request and manually select the Tax Range in the Agreement tab.

Tax Region for Country ABC in item 10 is Missing; down payment; Tax Range;  , KBA , SRD-CRM-INV , Customer Invoicing , Problem