SAP Knowledge Base Article - Preview

3440428 - "Invalid Login" error when accessing SuccessFactors instance via Identity Authentication

Symptom

  • SuccessFactors instance is integrated with Identity Authentication (IAS) as the identity provider or Identity Authentication as the proxy with a separate corporate identity provider.
  • The following "Error: Invalid Login: Your account may be locked, inactive, or not included in the default user group. If your organization uses SSO, it may be not working correctly." is faced when accessing the SuccessFactors instance.
  • After resetting the password, the browser redirects to a page showing “Invalid Login” instead of logging into SuccessFactors.



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


Read more...

Environment

  • SAP SuccessFactors HCM Suite
  • Identity Authentication Services
  • SAP SuccessFactors Onboarding

Product

Identity Authentication 1.0 ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Onboarding all versions

Keywords

invalid login, username, login name, Subject Name Identifier, SF, IAS, locked, inactive, SSO, permission@sf_validate, reset password, Onboardee, Onboardee Identity Authentication,  browser, , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , BC-IAM-IDS , Identity Authentication Service , LOD-SF-OBX-IAS , IAS User Authentication , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.