3440650 - "An Application Error occurred. Click Refresh or try again later. If this still doesn't work, please contact Product Support" error while accessing Onboarding Dashboard

A user faces the following application error while accessing Onboarding Dashboard:

An Application Error occurred. Click Refresh or try again later. If this still doesn't work, please contact Product Support.

SAP SuccessFactors Onboarding 

1. Proxy as the affected user.
2. Navigate to Onboarding Dashboard
3. The following error will appear: An Application Error occurred. Click Refresh or try again later. If this still doesn't work, please contact Product Support.

Open Onboarding process from the affected user.

It is necessary to find the Process ID from the affected user.

After that, please follow the steps below:

1. Manage Data > Process = (enter the process ID from the affected user)
2. Click Take Action > Make Correction
3. Set the Process Status to Completed
4. Click Save

onb, obx, onbjourney, application error, dashboard , KBA , LOD-SF-OBX-DBD , Dashboard , Problem