SAP Knowledge Base Article - Public

3441023 - User role assignment issue with Maintain business user app

Symptom

Getting errors "Invalid business roles found" and "Business role does not exist" while using the upload functionality in Maintain Business User app.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Create a CSV file with business user / business role assignment.
  2. Access Maintain Business User app.
  3. Click on upload.
  4. Upload the CSV file.
  5. Getting errors "Invalid business roles found" and "Business role does not exist" 

Cause

The CSV file does not have the right number of columns.

Resolution

Accessing the Maintain Business Users app, click the Upload button, then click Upload User Role Assignments in the menu that appears. This opens a dialog box containing the Download CSV Template.

The Download CSV Template file contains 5 columns: User Name, User ID(Optional), E-Mail, Global User ID and Business Role ID.

See Also

How to Maintain Business Users | SAP Help Portal

Keywords

csv file, upload, download, business role assignment, maintain business user, business user , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem

Product

SAP S/4HANA Cloud Public Edition all versions