SAP Knowledge Base Article - Public

3441252 - Blank screen upon opening any stories in SAP Analytics Cloud (SAC)

Symptom

  • Users receive blank screen upon opening any report in SAC.
  • Clearing browser cache does solve the issue.

Environment

SAP Analytics Cloud (Enterprise) 2024.2.8

Reproducing the Issue

  1. Login to SAC.
  2. Open any reports.
  3. Notice the blank screen.
  4. Clear browser cache and the issue is resolved.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

sac, blank screen, reports not loading, can't load reports, reports stuck, story stuck, story won't load, not loading story, stories don't load, story stuck , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0