3441405 - Offboarding not triggered after termination event - Onboarding

• Offboarding is not triggering for candidates created in Bulk 
• Offboarding is not being triggered for a single termination

SAP SuccessFactors Onboarding

• Cause 1: The rule to initiate Offboarding contain conditions to duplicated fields. 
• Cause 2: Missed permission
• Cause 3: Trigger Rule not enable
• Cause 4: The rule does not contain reason from termination

Solution 1: If a field condition is duplicated and the conditional command "AND" is used for the same field, the rule will attempt to validate it and only find the value once, so the match will not occur.

For example:

The rule is configured as below:
   If:
    Job Information. Event Reason = value 1 
   AND
    Job Information. Event Reason = value 2

In this case, the rule will attempt to validate the Event Reason with both value 1 and value 2. 

You need to adjust the rule by removing one of the duplicate values from the conditional command "AND." 

If you need to validate whether an employee has one value or another, you need to create a block with "OR" validation.

Solution 2:

Value for this flag is decided based on Enable Business rules for selected entities permission under Employee Central Import Settings category. Please add this permission (Employee Central Import Settings > Enable Business Rules) and run a new test.

Solution 3:

Rule trigger under Manage Business Configuration > Job Info > Trigger Rules > Job Information Model onPostSave for termination need to be enabled.

Solution 4:

The rule must contain the termination event to correctly trigger Offboarding task

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