SAP Knowledge Base Article - Public

3441490 - Error message "Tax entry not possible in this item(FF724)" appears when creating supplier invoice

Symptom

The error message Tax entry not possible in this item(FF724) appears when creating supplier invoice.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  • Open App Create Supplier Invoice.
  • Enter the required data (Date, Reference, etc).
  • Click into "Simulate".
  • This error message comes up. 

Cause

In case of APP Create Supplier Invoice or App Create Supplier Invoice - Advanced, if a user enters the tax amount manually during document creation, the system makes a cross-check against calculated tax for the given base amount. Deviations of the price could be tolerated (depending on the scenario) and the manually input tax would prevail.

There is one exception though, if the calculated tax amount is zero, then the system will not accept a non-zero manual amount and will raise the mentioned error.

This is the standard behavior of the system.

Resolution

If it is necessary to manually input tax amount, please use a different tax code (not zero).

Keywords

Tax entry, FF724, Create Supplier Invoice, F0859, Create Supplier Invoice - Advanced, MIRO, tax code, tax rate , KBA , FI-GL-GL-F-2CL , Value Added Tax (VAT) (Public Cloud) , MM-IV-INT-TAX , Tax , Problem

Product

SAP S/4HANA Cloud Public Edition 2402