Symptom
Error while trying to perform legal approval in customer invoice
State, City, Street, or Postal Code missing for business partner
State or City missing for Invoicing Unit
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Customer Invoicing - Invoice Documents
- Select the Invoice: ABC (ABC represents the Invoice ID)
- Click on Legal Approval -> Request Approval
Error: State, City, Street, or Postal Code missing for business partner
State or City missing for Invoicing Unit
- Go to Business Partner Data - Business Partners
- Search for corresponding Invoicing unit DEF. (DEF is the invoicing unit for the Invoice ABC)
- Click on Edit -> Addresses
- State, City, Street, or Postal Code are maintained.
Cause
The field State, City, Street, or Postal Code is not maintained under Org Structures
Resolution
- Go to Organizational Management - Org Structures
- Select the Org Unit ID DEF
- Click on Edit
- Under Addresses sub tab
- Maintain field State, City, Street, or Postal Code
- Click on Save and Close.
Once this is maintained, all the new documents will fetch the value and the error wont appear.
Keywords
Error message on release customer invoice; Mexican; Mexico; , KBA , AP-CI-CI-GLO , Cross-Country Extensions , Problem
Product
SAP Business ByDesign all versions