SAP Knowledge Base Article - Public

3441621 - Error Message State, City, Street, or Postal Code Missing For Business Partner

Symptom

Error while trying to perform legal approval in customer invoice 
State, City, Street, or Postal Code missing for business partner
State or City missing for Invoicing Unit 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Customer Invoicing - Invoice Documents 
  2. Select the Invoice: ABC (ABC represents the Invoice ID)
  3. Click on Legal Approval -> Request Approval

Error: State, City, Street, or Postal Code missing for business partner
State or City missing for Invoicing Unit 

  1. Go to Business Partner Data - Business Partners 
  2. Search for corresponding Invoicing unit DEF. (DEF is the invoicing unit for the Invoice ABC)
  3. Click on Edit -> Addresses
  4.  State, City, Street, or Postal Code are maintained. 

Cause

The field State, City, Street, or Postal Code is not maintained under Org Structures 

Resolution

  1. Go to Organizational Management - Org Structures 
  2. Select the Org Unit ID DEF 
  3. Click on Edit
  4. Under Addresses sub tab 
  5. Maintain field State, City, Street, or Postal Code
  6. Click on Save and Close. 

Once this is maintained, all the new documents will fetch the value and the error wont appear. 

Keywords

Error message on release customer invoice; Mexican; Mexico; , KBA , AP-CI-CI-GLO , Cross-Country Extensions , Problem

Product

SAP Business ByDesign all versions