SAP Knowledge Base Article - Public

3441750 - Show Me Author Feature - Show Me Author button not showing up in Performance Inbox

Symptom

Show me author button is not showing up in the top right corner of the Performance Inbox after it was configured and enabled for the instance.

Environment

  • SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log into system/instance (Show Me Author feature is enabled in the system and configured accordingly)
  2. Go to Performance tab
  3. See behaviour where icon is not visible on the top right corner of Performance Inbox.

Cause

This is expected behaviour by the system when 'Enable the latest version of the My Forms page' is enabled in Performance Management Feature Settings.

Resolution

Disable the setting regarding latest inbox UI in Performance Management Feature Settings if you want the Show Me Author button to show up in Performance Inbox (if it is configured in the instance)

Expected behaviour by system design as functionality was removed with patch. Implementation guide is under construction regarding this information to be included: https://help.sap.com/docs/SAP_SUCCESSFACTORS_RELEASE_INFORMATION/8e0d540f96474717bbf18df51e54e522/cac33e75180a4583a409d4bba0861018.html?locale=en-US 

See Also

See also:

KBA 2088578 - Show Me feature | Must-known guide - SAP for Me

KBA 2572227 - Show Me Author permission not appearing in RBP settings - SAP for Me

Show Me Author function visible:

Show Me Author function not visible:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Keywords

successfactors, SF, SFSF, PM, latest performance management, KM-18557, Show Me, Show Me Author , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-PM-SYS , System Performance , LOD-SF-PM-ACC , SuccessFactors Performance Management Accessibility , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , How To

Product

SAP SuccessFactors HXM Core 2311

Attachments

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