Symptom
Only Concurrent Session Licenses were purchased by customer, however the "User License" option is available when assigning a new role to a user If the role was assigned under "User License", an error message appears in Trace logs and a warning message for exceeding License Usage appears in System>Monitor.
Environment
SAP Analytics Cloud Enterprise 2023.21.16
Reproducing the Issue
- Login to SAP Analytics Cloud.
- Go to Security > Users.
- Select a user to assign a role.
- Notice that both options "Concurrent Session License" and "User License" are available.
Cause
It is a by design behaviour to see both "User License " and "Concurrent Session License" when assigning a role to a user.
Resolution
- Both options "User License" and "Concurrent Session License" are displayed.
- It is recommended to save the role assignment after selecting the correct option ("User License" or "Concurrent Session License").
- If you would like to suggest to improve this current behaviour, please create an enhancement request as per KBA 2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud?.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, SAP Analytics Cloud, users, users Security, custom role, custom, Roles, role, Assign, assign role, licenses, license, concurrent session licence, concurrent, concurrent session, user, user license, options, displayed, trace, trace log, logs, error message, errors, system, monitor, warning, warning message, usage, exceeded, exceed, business intelligence, business intelligence license , KBA , LOD-ANA-LS , Licensing and Full User Equivalent , LOD-ANA-ADM , SAC Administration , Problem