Symptom
In the context of tax reporting in Germany, the responsible tax authority can request the export of document data in DSFinV-K format. During the corresponding day-end closing export, various files are created that are summarized in a ZIP file. One of these files is the "transactions_tse.csv", in which transactions with signatures, such as sales receipts and orders, are entered.
Due to the missing transfer of the order signatures from SAP Customer Checkout to the SAP Customer Checkout manager, no events of the type „Bestellung-V1“ can be written there.
Exporting the data from the POS system can only be successful under certain circumstances because a receipt can be closed on a different POS system than originally created in table service UI mode.
Since communication always takes place via the SAP Customer Checkout manager, signatures of orders can also be lost in this case.
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Product
Keywords
KBA , IS-SE-CCO , Customer Checkout , Known Error
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