Symptom
Cannot change the attribute of a product synced from backend in the configurator screen.
Environment
SAP SALES CLOUD CPQ integrated with Variant Pricing and Configuration
Reproducing the Issue
- Enter quote
- Select a product with attributes
- You are not allowed to change the attributes in the configurator screen.
Cause
Attribute is set to "read-only".
Resolution
- Enter setup > Attributes > check the attribute ID
- Go to quote > add the product and select the option "configure"
- Go to developer console with full mode
- Click on the "eye" next to /configurator.aspx
- In the logger section, select "CPSCommunicator", "CPSRequestService" and "ResilientWebRequest"
- Check the "Received response from CPQ service: " > "id" : "-attribute name-" if is set to "readOnly : true".
Keywords
CPQ, CPS, Attribute, Readonly, Developer Console , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed
Product
SAP CPQ 2024