SAP Knowledge Base Article - Public

3441919 - Cannot change an attribute of a product on quote level

Symptom

Cannot change the attribute of a product synced from backend in the configurator screen.

Environment

SAP SALES CLOUD CPQ integrated with Variant Pricing and Configuration

 

Reproducing the Issue

  1. Enter quote
  2. Select a product with attributes
  3. You are not allowed to change the attributes in the configurator screen.

Cause

Attribute is set to "read-only".

Resolution

  1. Enter setup > Attributes > check the attribute ID
  2. Go to quote > add the product and select the option "configure"
  3. Go to developer console with full mode
  4. Click on the "eye" next to /configurator.aspx
  5. In the logger section, select "CPSCommunicator", "CPSRequestService" and "ResilientWebRequest"
  6. Check the "Received response from CPQ service: " > "id" : "-attribute name-" if is set to "readOnly : true".

Keywords

CPQ, CPS, Attribute, Readonly, Developer Console , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

Product

SAP CPQ 2024