Symptom
The button for start the signature step is greyed out.
Environment
SAP SuccessFactors Onboarding
Cause
The permission to edit compliance is missed in External User role.
Resolution
Please grant the following permissions to the External User role:
- Onboarding or Offboarding Object Permissions > Document Template> edit
- The permission Employee Data > Employment Details > Employment Details MSS is allowed > edit
See Also
Keywords
Onboarding, obx, external, user, candidate, can, not, cannot, ablo, start, button, grayed, out, disabled, document, documents, template , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem
Product
SAP SuccessFactors Onboarding all versions