3442047 - Differential Behavior of Exam Result Summary section Based on the Presence of Objective Questions

• In an exam with only direct questions, when Result Summary is set to OFF and Result Details is set to ON, neither Result Summary section nor Result Details section are displayed.
• In an exam with Objective based questions, both Result Summary section and Result Details section are displayed under the same settings.

SAP SuccessFactors Learning

1. Login to the system and go to Learning Administration.
2. Open an Exam (Exam 1) that doesn't have any questions based on Objectives.
3. Go to Exam Settings, turn OFF Result Summary and turn ON Result Details.
4. Open another Exam (Exam 2) that has some Objective based questions.
5. Go to Exam Settings, turn OFF Result Summary and turn ON Result Details.
6. Associate the 2 exams with an item and assign to a user, then launch and complete both exams.
7. On the result page of Exam1, the result summary is not displayed. It only indicates whether the exam is passed or not.
8. On the result page of Exam 2, the result summary (e.g., 3/5) and result detail on each objective are displayed.

The behavior is expected. The objective-based exam has different behavior as the questions are assessed to meet the objective's passing criteria. The result summary is only applicable for questions without objectives.

In an Exam which only has direct questions, the Result Summary option needs to be turned ON to show it.

2618388 - Exam not showing questions details on the scoring details

Exam, Result Summary, Result Details, Objective based questions, Direct questions , KBA , LOD-SF-LMS-ASB , Assessment Builder , Problem