SAP Knowledge Base Article - Public

3442070 - Fields missing from custom Learning Activity window in Latest Goals UI - Career Development Plan

Symptom

Fields missing from custom Learning Activity window in Latest Goals UI

Environment

SAP SuccessFactors Career Development Planning

Reproducing the Issue

  1. Navigate to 'Performance & Development Goals'' menu
  2. Add Development Goal
  3. Add Action (custom learning activity)
  4. Fields "learning activity type" and "due date" are not visible on the learning activity edit page

Cause

This issue is caused by the cache issue. Cache issue occasionally happened when upload / update learning templates.

Resolution

The engineering team will release a code enhancement in B2405 release to avoid this cache issue.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information

If you meet the same issue before B2405 release, please create a case with Product Support under component LOD-SF-CDP-LA so engineering team can run a script to solve the cache issue. The following details will be required to process the script:

  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Written Approval

See Also

Reference:

Keywords

Career Development Plan, Lasted Goal management, B2405, release, learning activity, files, missing, due date, type, cache issue, CDP-24299 , KBA , LOD-SF-CDP-LA , Learning Activity Plan (LMS) , Known Error

Product

SAP SuccessFactors Succession & Development 2311